Eddie C. is great! Very nice and knowledgable. I was able to test drive a car twice without feeling pressure to purchase the most expensive car on the lot. Because of Eddie’s customer service, I decided to purchase a car at Paretti Mazda!

Everything about the process was smooth and easy from start to finish. Nicholas (“Nick”) made the experience feel very personal and took the time to answer all of our questions without hesitation. He genuinely helped us find the best choice for our needs. After the purchase, I experienced a small issue and was about to email them about it, but before my message even went through, they called me directly, resolved the problem quickly, and apologized for the delay. That level of customer service really stood out to me. They truly do a great job, and I highly recommend them!

If you decided to purchase a car from Paretti Mazda, especially the Metairie location, you would have also purchased peace of mind. Which is everything. You won't have to worry about your car. What works for them, which is a win-win for everyone, is they have the nicest most professional and reliable staff ready to meet your expectations. And the thing is, you're gonna run into problems, but with these people, they stay ahead of the game. The solutions come so fast that the problem seems like nothing. I appreciate the entire service department, they're mechanics, and even the incredible receptionist in the showroom. Their leaders should be proud of them and of themselves, because I'm sure it's a reflection. Great work! 👍

Thank you Amanda Lynn and Keaton!

Mr. Keaton was very refreshing and professional upon coming in for my regularly scheduled service. My last few visits were rough and as a result I started going to the Covington location. My time was limited so I visited Metairie - but this time was different…in a good way. Very pleased with everything today.

Honored what was told and had papers ready to sign when I arrived Explained features of the car

Justin was truly amazing! I had not bought a car in 13 year (RIP MINI). I test drove 8 cars and not only was the Mazda the best product (CX-30) but Justin was the best salesman. Initially, I went in for a test drive, not once did he try to sell me the car, he let me test drive, I asked questions and he gave me great information. I went back in for a second test drive and then we started talking numbers. Three days later I set up an appointment to purchase, I felt he was on my side when we started negotiating trade in value and final price. The whole experience was A+ AND I love my new car

I recently purchased my Mazda CX-5 from Perretti Mazda, and I couldn’t be happier with the experience! From the moment I walked in, I was treated with professionalism, kindness, and genuine care. A huge thank you to Mark Burrows for making the car-buying process smooth, stress-free, and enjoyable. He was knowledgeable, patient, and never made me feel pressured. I also want to recognize Emma for being so welcoming and helpful from the very beginning. After visiting other dealerships, the difference in customer service here truly stood out. There were no runarounds or dealership games — just honest, professional service and a team that genuinely cared about helping me find the right vehicle. I was so impressed with my experience that I told my husband all about it, and now he’s excited to purchase his next vehicle from Perretti Mazda as well! If you’re looking for a dealership that values its customers and makes the buying process easy and enjoyable, I would absolutely recommend Perretti Mazda. Thank you again for such a great experience!

Everyone here is nice, but Mr. Ed Burrow was my salesman and he was excellent. He was patient, kind, and worked with my situation. He was very thorough in answering anything I asked and made sure I had what I needed. I intend to keep my new car until the wheels fall off, so my only regret is that I won't have another opportunity to purchase a car from him for many years! But I will happily recommend him for friends and family and for anyone looking for a car.

The service department took care of me and my vehicle adequately and quickly. Amandalynn kept me up with updates and the technician did a good job on the video inspection they offer. Would definitely go back when my vehicle needs service again.

Arrived before 7:30 AM so first in line. Condition: Light for possible trouble in braking system. At 10 AM got inspection video about tire tread depth etc. NOTHING ABOUT THE LIGHT. ASKED WHAT WAS GOING ON. Told they were working on it. 12:30 PM, left to go home in another car because still no information. Called and came back about 1:45 PM because car was needed to go to work. Told they did a software update and were testing the car. Prognosis of success is unknown. Felt like we were being strung along. Others came and went while we sat there. UNSAT.